Returns & Exchanges

At Totem Brand Co., we want you to be fully satisfied with your purchase. If your selection doesn't meet your expectations, we offer returns and exchanges on unworn, unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.